Levla app support

How can we help?

Get help with your Levla account, habits and todos, reminders, purchases, or anything else in the app. No Discord account, login, or third-party download is required to contact us.

Email Levla Support

Send us your question or support request directly. We read every message and aim to reply within two business days.

Email support

Or write to [email protected]

Help us help you

For the fastest answer, include:

  • A short description of the question or issue
  • Your device model and operating system version
  • Your Levla app version
  • Steps to reproduce the issue and a screenshot, if relevant

For your security, never email us a password, authentication code, or full payment-card number.

Common questions

Quick help

My habits, todos, or progress are not syncing. What can I try?

Check that your device is online and that you are signed in with the same Levla account on each device. Then close and reopen the app. If the issue continues, email us with your device model, operating system version, Levla app version, and a short description of what is missing.

Why am I not receiving reminders?

Open your device settings and confirm that notifications are enabled for Levla. Also check that Focus, Do Not Disturb, or battery-saving settings are not silencing the app. If reminders still do not arrive, send us the affected habit or todo type and your device details.

I found a bug. What should I include in my report?

Tell us what you expected to happen, what happened instead, and the steps that caused it. Please include your device model, operating system version, Levla app version, and a screenshot or screen recording when possible. Never send your password or verification codes.

How do I get help with a purchase or subscription?

Email us with the platform you purchased on and a description of the issue. You may include an order or transaction ID, but do not send full payment-card details. Purchases are billed and managed by the app store used for the transaction.

How do I delete my Levla account?

You can permanently delete your account and associated server data from the Levla app settings. If you cannot access the app or need help with the process, contact us by email.

Still need help?

Contact Levla Support directly and tell us what is going on.

[email protected]